Items: 0
Total: £0.00
Total: £0.00
Shipping & Returns
If the item was damaged in transit
* If you take delivery of a package and the contents have been damaged in transit, you can return the item(s) to us within 30 days of receipt for exchange. Please call our office who will help you with the returns process.
If the item is defective
* You have the right to return a faulty item within a reasonable period of time. Please keep all the warranty information that accompanies your item as this may be needed should there be a fault. In the unlikely event that you have a faulty item, please call our office before you return the item(s).
If we sent you an item you did not order (an "incorrect" item)
* As soon as you find out we've sent you an incorrect item, call our office for details of what to do next. If you want us to replace the item we sent you with the item you ordered we'll send you the correct item as soon as we can.
Note: in the event of Plasterers One Stop Shop sending you a replacement for a damaged, defective or incorrect item, you must return the original item to us within 30 days of our e-mail confirming the issue of the replacement item. Provided you return this item to us within the 30 days, you will have nothing more to pay. If you do not return the original item to us by the end of the 30 day period, we reserve the right to charge an amount equal to the price of your original order to the payment card you used for the order.
This returns policy does not affect your statutory rights.
* If you take delivery of a package and the contents have been damaged in transit, you can return the item(s) to us within 30 days of receipt for exchange. Please call our office who will help you with the returns process.
If the item is defective
* You have the right to return a faulty item within a reasonable period of time. Please keep all the warranty information that accompanies your item as this may be needed should there be a fault. In the unlikely event that you have a faulty item, please call our office before you return the item(s).
If we sent you an item you did not order (an "incorrect" item)
* As soon as you find out we've sent you an incorrect item, call our office for details of what to do next. If you want us to replace the item we sent you with the item you ordered we'll send you the correct item as soon as we can.
Note: in the event of Plasterers One Stop Shop sending you a replacement for a damaged, defective or incorrect item, you must return the original item to us within 30 days of our e-mail confirming the issue of the replacement item. Provided you return this item to us within the 30 days, you will have nothing more to pay. If you do not return the original item to us by the end of the 30 day period, we reserve the right to charge an amount equal to the price of your original order to the payment card you used for the order.
This returns policy does not affect your statutory rights.